Home Information UPDATE 1: DJI Have made the Phantom 4 firmware upgrades easy again :)

UPDATE 1: DJI Have made the Phantom 4 firmware upgrades easy again :)

by 9to5dji

UPDATE 1: You can now download the official installer for the DJI Assistant 2 software for Windows OS – http://www.dji.com/product/phantom-4/info#downloads

If you own ( or did own ) a Phantom 3, I am sure you remember how much of a pain it was to upgrade the firmware. Place SD in PC, Download/Unzip the .bin to the root of the card, put SD in the Phantom, turn it on, listed to the beeps and look at the lights..

Well, for you an me no,all that is gone. DJI have gone back to using a computer program to accomplish the upgrades via an app creatively called “DJI Assistant 2” ( those with a P2 sill remember it was called DJI Assistant on that 🙂 ).

The update process has been streamlined to have very few user steps and none that require much computer knowledge. Lets look at the process.

1: Connect the Phantom 4 to your PC using the supplied USB cable.
Connect the aircraft to a PC with the USB cable Connect the aircraft to a PC with the USB cable
2: Launch the DJI Assistant 2 Software.
Launch the DJI Assistant 2 Software
3: Click “User Login” on the top right corner and log in using your DJI account details.
Click "User Login" on the top right corner and log in using your DJI account details. Click "User Login" on the top right corner and log in using your DJI account details.
4: Select “Phantom 4”.
Select Phantom 4
5: Click “Upgrade” on the left the choose the version you would like to upgrade to.
Click "Upgrade" on the left the choose the version you would like to upgrade to.Click "Upgrade" on the left the choose the version you would like to upgrade to.
6: Click “Start Upgrade”.
Click "Start Upgrade"
7: The firmware will start to download and then begin upgrading the Phantom 4 automatically.
The firmware will start to download and then begin upgrading the Phantom 4 automatically. The firmware will start to download and then begin upgrading the Phantom 4 automatically.
8: The upgrade process will take up to 15 minutes and during this time there will be NO sound prompts, the gimbal will go limp, the LED lights on the arms will flash randomly and the Phantom might reboot.
The upgrade process will take up to 15 minutes and during this time there will be NO sound prompts, the gimbal will go limp, the LED lights on the arms will flash randomly and the Phantom might reboot. The upgrade process will take up to 15 minutes and during this time there will be NO sound prompts, the gimbal will go limp, the LED lights on the arms will flash randomly and the Phantom might reboot. The upgrade process will take up to 15 minutes and during this time there will be NO sound prompts, the gimbal will go limp, the LED lights on the arms will flash randomly and the Phantom might reboot.
9: When the DJI Assistant 2 software indicates the firmware upgrade is complete, reboot the Phantom 4.
When the DJI Assistant 2 software indicates the firmware upgrade is complete, reboot the Phantom 410: If the upgrade fails for any reason, please repeat the process. if the issue persists, contact DJI support.
If the upgrade fails for any reason, please repeat the process. if the issue persists, contact DJI support. If the upgrade fails for any reason, please repeat the process. if the issue persists, contact DJI support.

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5 comments

Tatum 19th March 2016 - 12:53

What a load of crap!!! The firmware upgrade fails 100% of the time… I’ve had the Phantom 4 for 48 hours and haven’t been able to use it!!!! DJI support is RUBBISH!!!!

Reply
Nick 30th April 2016 - 07:01

Yup. I’m in the same boat. Restarted everything, uninstalled, re-installed, waited, tried again, $1400.00 brick. I’m walking into Apple tomorrow to give it back.

Reply
Derrick Siders 31st May 2016 - 01:12

Ive had the phantom 4 for 5 days and repeated these steps counted 86 times with 6 different operating systems. They need to rewrite this software! $1500.00 on a drone and cant fly it cant do anything. Wasted my whole memorial day weekend messing with this thing. Lost thousands of dollars worth of time.

Reply
Mike 31st May 2016 - 21:47

I found that I can upgrade the firmware by connecting using the DjI Go app on the iPad. Worked perfectly.

Reply
Agustín 6th September 2016 - 22:52

I’m also having a issue, the software fails uploading the downloaded update…

Reply

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